THEIR RULES, OUR PAIN

Real stories of people trampled by the insurance companies

THEIR RULES, OUR PAIN

"I am a retired Licensed Clinical Social Worker, retired certified chemical dependency counselor, and still active RN in the mental health field. I had two situations in which an insurance procurer provided insurance with ‘no pre-existing clause’ to the non-profit organization where I worked. Shortly after my coverage started—after four months of paying a premium—my cataracts, which can grow fast or slow, made a leap in growth and had to be removed. After I had cataract surgery, even though coverage had been confirmed by my doctor and by me separately, the insurance company refused to cover the surgeries, claiming the cataracts were a pre-existing condition.

Later I had a severe gall bladder attack and needed surgery. Again the insurance company refused to pay claiming it was a pre-existing condition. That was a surprise to my own doctor.

Those are the worst of my personal stories, but as a healthcare professional I have witnessed many such tragic situations.”

-Tell Us Your Story!

- What are the insurance companies not cheap about? Find out in this week’s Foul Play.

- Read other stories in the "Their Rules, Our Pain" archive.

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